Terms of service

Terms of Service

Last Updated: August 25, 2026

Welcome to Rare Supply. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before using our store.

1. General Terms

By using the Rare Supply website, you confirm that you are legally able to enter into an agreement and that the information you provide is accurate and complete.

Rare Supply reserves the right to refuse service, cancel orders, or restrict access to our website at our discretion when necessary.

2. Products and Services

We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, colors, packaging, and product appearance may vary slightly from images shown on our website.

Rare Supply reserves the right to change product prices, descriptions, availability, and offerings at any time without prior notice.

3. Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to cancel or refuse an order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Payment issues

If an order is canceled after payment has been processed, the appropriate refund will be issued.

4. Shipping

Orders are generally expected to be delivered within 1–14 days, depending on the shipping method, destination, processing time, and carrier.

Shipping times are estimates and are not guaranteed. Rare Supply is not responsible for delays caused by shipping carriers, weather, natural disasters, incorrect addresses, customs, or other circumstances outside our control.

Customers are responsible for providing a correct and complete shipping address.

5. Returns and Refunds

Rare Supply accepts eligible returns within 20 days of delivery.

To be eligible for a return:

  • The item must be returned within 20 days.
  • The package must remain unopened.
  • The product must be unused and in its original condition.
  • The product must include its original packaging when applicable.

Opened, used, damaged, or altered products may not be eligible for a return.

Customers are responsible for return shipping costs unless otherwise required by applicable law.

Refunds will be processed after the returned product has been received and inspected. Depending on your payment provider, it may take additional time for the refund to appear in your account.

6. Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact Rare Supply as soon as possible after delivery.

We may request photographs or other information to verify the issue and determine the appropriate resolution.

7. Intellectual Property

All content on the Rare Supply website, including logos, branding, photographs, graphics, product descriptions, designs, text, and other materials, belongs to Rare Supply or its respective owners unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

8. Prohibited Uses

You agree not to use our website for unlawful purposes or to:

  • Commit fraud or attempt fraudulent transactions
  • Interfere with the operation of our website
  • Attempt to gain unauthorized access to our systems
  • Copy or misuse our website content
  • Submit false or misleading information
  • Use our website in violation of applicable laws or regulations

9. Third-Party Services

Rare Supply may use third-party services, including payment processors, shipping companies, website providers, and other service providers.

Third-party services may have their own terms and privacy policies. Rare Supply is not responsible for the policies or practices of third-party services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Rare Supply will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be limited under applicable law.

11. Changes to These Terms

Rare Supply reserves the right to update or change these Terms of Service at any time.

Changes will become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms of Service.

12. Governing Law

These Terms of Service will be governed by the applicable laws of the jurisdiction in which Rare Supply operates, without regard to conflict-of-law principles.

13. Contact Us

If you have questions about these Terms of Service, orders, or our policies, please contact Rare Supply:

Email: zaysbusiness315@gmail.com
Phone: 304-371-7312

Thank you for choosing Rare Supply.